Can i download restore files for hp

Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter. Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter.

Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter.

Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes. Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager.

Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter. Press F10 when the Secure Boot Configuration window is displayed.

Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit. Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes.

Type the code shown on the screen , and then press Enter to confirm the changes. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:. If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery.

Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created. Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue.

Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next.

Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next. If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files.

If you want to select individual files to back up, select User Selection , and then click Next. Auto Selection recommended : Select the file types you want to back up, and then click Next. The File Backup Wizard creates the list of files to back up. Do not interrupt the backup process. User Selection : Select Compression to make your backup file smaller, or select No compression to make no change to the size of your backup file, and then click Next.

Click Browse Files to choose the files to back up, and then click Next. Select the files you want to back up, and then click OK.

Recovery Manager scans the computer for storage devices. Select the storage device to save the backup, and then click Next. Depending on the media selected to store the backup files, the computer prompts you to insert a blank disc or a USB flash drive.

Insert the media into the computer, and then click Next. Recovery Manager displays the progress in backing up and burning the files to the backup media. When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue the recovery process. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes. Do not interrupt HP Recovery Manager during the recovery process.

When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. This is normal. Do not close, shut down, or disconnect the computer while HP Recovery runs. Recovery Manager reformats the Windows partition and reinstalls the original software.

After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup. Fortunately, they are not expensive. How to order recovery disks. Thanks for the reply, there are a lot of numbers and codes listed in the battery space but non of them are specifically titled 'part number' or 'product name'.

Hope those are the right codes. Also, I live in the UK. Thanks, very expensive though:smileysad:. Don't think I got any hp recovery media when I bought my laptop from systemactive. Are you sure you didn't make the set and put it away when you first got the laptop? I bought the laptop from system active. Don't think it came with a recovery disc as I usually keep all the stuff you get with electricals. And the more expensive the product, the more likely I am going to be to keep the stuff that comes with it.

Alternatively, if you can still read the digit Windows product key on the Microsoft COA affixed to the bottom of your computer, you can attempt to perform a clean install of Windows 7 on your computer. This method will install Windows only and you will not have use of any HP customizations or value-added software that came with your computer. If you have any further questions, please don't hesitate to ask.

Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in.

Complementary Content. Microsoft System Restore to previous date. Microsoft Windows 10 Media Creation Tool. Cloud Recovery Commercial PCs only. To launch from inside Windows. To launch from outside Windows. Requires an Internet connection to create installation media. Or Boot to installation media created. Estimated time, dependent on PC specifications and connectivity speed. Restores the PC back to when the last restore point was created.

Restores the RTM state of the currently installed version of Windows. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out.